Software Technical Specifications

MarketPowerPRO

Technical Specifications

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The MarketPowerPRO MLM Software uses the proprietary MLM Builder engine and is the best MLM Software available to empower your network marketing company.

As simple as point and click, MarketPowerPRO is the MLM software that empowers you to run your company 24x7x365 without relying on webmasters, designers or techies.

Our software manages every function of your business more effectively. The MarketPowerPRO network marketing software ties necessary business operations together, including distributor management, commissions, inventory management, marketing, sales, order entry, shipping, and receiving. It functions as a robust e-commerce platform that transforms your MLM business into a productive and profitable powerhouse.

Microsoft’s .NET Framework

Microsoft’s .NET framework and SQL Server optimized for Cloud-based Software as a Service (SaaS).

Application Server

MarketPowerPRO is a central source-code, cloud-based software application so it is not surprising that we’re frequently asked about our network.

Have you ever been curious about what it takes to run an enterprise-level cloud-based application?

Tech Specs:

15 Terabytes of storage (All-Solid-State SSD Drives). That’s roughly the equivalent of 9,375full-length movies at 1080p
260 Virtual CPU’s
30 Web, SQL, and Application Servers
And 650GB of Memory

All that hardware powers 9 Object Store Servers, 10 Web Servers, 2 SQL Servers, and a Cisco Load Balancer to provide you with the fastest experience possible, allowing you and your team to work more productively, accomplishing more with less effort.

Modular, scalable, and expandable system

Modular, Scalable, and Expandable System

MarketPowerPRO is a true central source code cloud-based SaaS (software as a service). The software is modular in that each client deployment can have its own configuration(s) and can expand its website, pages, menus, modules, and integrations without affecting any other client configuration.

Instead of installing and maintaining hardware and software, our clients and their administrators simply access MarketPowerPRO via the Internet, freeing them from complex software and hardware management and the costs that go with them.

MarketPowerPRO is a central source code system utilizing multi-tenancy databasing. This means that all updates, upgrades, and enhancements, and yes, even bug fixes, are done in one code base utilizing Octopus deployment. Deployments to all production servers are accomplished instantly from the pre-production servers and if a roll-back is needed it is done with Octopus deployment in seconds too.

Mobile-centric design (responsive/adaptive)

It used to be acceptable to have a desktop-only website but, in this day and age, your website simply must be mobile-friendly. Mobile-friendly websites are not just a convenience for a small percentage of users any longer. It is a necessity because of the way people use mobile technology today.

With over 80% of the visitors accessing websites on mobile devices, it is important to make sure that all your visitors have a positive experience, regardless of what type of device they’re using to get there. If your website takes too long to download or is not easy to use on a mobile device, they may move along to a competitor.

MarketPowerPRO was built utilizing Bootstrap, the world’s most popular front-end open-source mobile toolkit. This allows the MarketPowerPRO software to run on all mobile devices including iOS and Android operating systems as well as the most used browsers including Chrome, Safari, Firefox, and Edge. Whether your customers are

Real-time data internet

In today’s “instant everything” internet, real-time data is a given, not an exception. With MarketPowerPRO everything for administrators is provided in real-time from adding products, inventory, pages, menus, content, and more.

For customers, they expect real-time orders, email and SMS notifications, shipping updates, and more. Distributors expect to see their customer’s and distributors’ enrollments, orders, downlines, commission values, back office, and communications in real-time.

In order to mitigate downtime MarketPowerPRO has a Global Cloud DNS to completely eliminate downtime due to DNS outages, DDoS attacks, local disasters, and other catastrophic events by utilizing our globally redundant DNS network and enterprise-grade, highly secure DNS management platform.

Our network is monitored 24/7/365 to ensure 100% guaranteed uptime and speedy resolution of your domains. A robust DNS Service is critical to the success of every online business. As enterprises increasingly depend on the Internet to generate revenue, the importance of their DNS infrastructure and its potential as a single point of failure also increases because DNS is the essential fabric that holds the Internet together.

Highest level of accessibility, reliability

In an environment where even minor disasters can put you out of business, MarketPowerPRO delivers safety, security, and stability. MarketPowerPRO provides peace of mind because we treat your data like our own – ensuring it’s safe, secure, and accessible 24x7x365. Should an issue arise, we’ll resolve it quickly, no matter what. That’s our promise.

Our platform was designed and built to integrate emerging technologies to ensure our customers receive the most advanced protocols on the web; today and tomorrow.

We have built a global network designed to optimize security, performance, and reliability without bloating legacy technologies. The result is a CDN that is easy to set up, more affordable, and performs better than any CDN you’ve tried before.

What is a Content Delivery Network (CDN)?

One of the fundamental problems with using lots of graphics, multimedia content, or other large files on websites that aim to serve worldwide customer bases is that if your customer isn’t relatively close to the hosting location, that data may have a long way to travel. Unfortunately, that means slower load speeds and a poorer user experience for the customer. If all your content is being served from a single location, that can mean very slow loading times for users on the other side of the world.

A Content Delivery Network is a network of data centers spread out over a large geographical region, all hosting the same content, so that no matter where the user is browsing from, the closest and fastest server is providing the content.

Our Content Delivery Network, Powered by Cloudflare, runs on 115 data centers across the globe. With MarketPowerPRO, you’ll be prepared no matter where your customers are.

Scalable to millions of data records

The MarketPowerPRO Software system relies on a Microsoft SQL server to provide a scalable database solution for our clients. This allows MarketPowerPRO to quickly scale its databases as our clients grow their customer, distributor, sales transactions, and commissions.

Companies such as JPMorgan Chase, Chewy, Nordstrom, Boeing, Dell, Cigna, Citigroup, and Intuit, just to name a few, rely on Microsoft SQL Server to power their businesses.

Modern business operations are completely different from the past. Today, many businesses around the world leverage technology to improve efficiency and increase speed. Businesses are also more concerned about how they handle, store, and use their data. When choosing the technology that will suit their circumstances, company owners must consider several factors. Availability, performance, and scalability will allow their business to make adjustments as it grows and as the industry evolves.

Microsoft SQL Server is one of the innovative technologies that have revolutionized the way businesses handle data. At any given time, your business will have data relating to suppliers, distributors, customers, and other stakeholders. It is critically important that the information is easily accessible but remains safe from unauthorized access. Microsoft SQL Server is designed to help businesses to achieve these goals.

Unlimited bandwidth (14 providers)

MarketPowerPRO does not price its Software as a Service (SaaS) to its clients based upon the bandwidth used, which is the amount of traffic accessing your website.

Instead, the MarketPowerPRO hybrid Cloud is served by one of the largest Data Centers in North America. With over 14 redundant high-speed fiber providers serving the Data Center the likelihood of access to MarketPowerPRO being inaccessible has been mitigated to less than 1/10^th of 1%.

When looking for an MLM Software provider, be sure to ask about the network and data center powering your business. It is not advisable to have a single non-redundant provider hosting their offices/building where they have no control over the power and internet provider services to the building.

Unlimited data storage available (SSD drives)

The MarketPowerPRO Cloud SaaS network stores all data on SSD (Solid State Drives) with a total of 15TB (Terabytes) of data storage available. A solid-state drive (SSD) is a new generation of storage devices used in computers. SSDs.

Our network policy is to keep 50% of the SSD storage space available at all times to allow for the rapid growth of our clients, their customers, distributors, products, and orders.

SOAP and REST API Libraries for 3rd

MarketPowerPRO was developed on a “web services” platform. The software was designed and developed to integrate with any 3^rd party system, regardless of the software’s language or the database supporting the application.

The MarketPowerPRO original API library was built utilizing SOAP and XML. However, as technology has advanced and speed has become more critical than ever, the APIs have been migrated to Rest APIs. All of the MarketPowerPRO APIs reside in Postman and include Description, Parameters, Input, and Output examples.

Need a custom API for your 3^rd party application or to manage specific data sets in your application? New APIs can typically be developed in under two hours, with more complex APIs requiring less than a day to produce.

Multi-Lingual and Multi-Currency

Network Marketing is a “global” enterprise, with customers and distributors from every country participating in some form or fashion.

MarketPowerPRO supports 80+ currencies and 32+ languages, and more can be added when needed nearly instantly.

The entire system can be updated including menus, pages, and content to support any language. The language translation module allows instant updates to any word used anywhere in the system. For example, changing the word “distributor” to “affiliate” throughout the system is performed in a “search and replace” module in the administrator portion of the software in a matter of seconds.

Google Analytics and Address

MarketPowerPRO is integrated with Google Analytics. In a matter of minutes, your company and each of your distributors can sign up for Google Analytics, for free, and place the Google Analytics code into your MarketPowerPRO Website.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. With Google Analytics both you and your distributors will understand how customers are interacting with your website and you can easily share insights across your organization with a variety of reporting tools.

MarketPowerPRO is integrated with the Google AVS (Address Verification Service) API. The Google Address Verification service is utilized in the shopping cart, enrollment, and add/edit billing and shipping address modules. By utilizing the Google AVS you will encounter fewer credit card declines due to customers and distributors entering invalid addresses. You will also encounter fewer undeliverable and returned packages as the mailing address is validated against the Google AVS in real-time.

Expand These Drop Downs to Review a List of Features:

Security Features

Native SQL security layers.
Data encryption with Secure Socket Layer (SSL).
PCI compliant – Scanned Monthly.
Managed Firewalls and VPNs.
Client Dedicated SQL Server(s) – upon request.
Privacy Shield Certified-EU, U.S., and Swiss-U.S.
GDPR and California Privacy Policy Compliant.
CAPTCHA Login Security.
Multi-Factor Login and Change Authentication.
Manage Roles and Access by Users.
Microsoft NET 0 Role Management.
Account, IP, and Country Specific Blocking.
SHA2 / NSA Level Credit Card Encryption.
MD5 Password Encryption.
Credit Card Tokenization (specific providers).

Payment Systems

66+ Credit Card gateways.
16+ eCheck Gateways.
5+ eWallet Gateways.
PayPal, Stripe, and Square.
Crypto-Currencies.
Administrator Overrides, Cash, Check, Wire.
AutoShip and Recurring Billing.
Country, currency, and exchange rate settings.

Shopping Cart

Can be completely customized per client.
60+ Shopping Cart Settings.
Standard Cart, Quick Cart, or Single SKU Cart.
State of the art checkout process with AVS.
Physical or Digital Products.
Unlimited Categories with Role Management.
Unlimited Sub-Categories.
Unlimited Products and Unlimited SKU’s.
AutoShip Sign-up in-the-cart.
Kit Builder.
Specials and Discount Offers.
Product Recommendations.
Discount Coupon Code. Generator
Banner Ad Generator.
QR Code Generator.
Gift Certificate Management.
Prepaid Card Codes.
Redemption Vouchers.
Product and SKU attributes (Size, Color, etc.).
Product Tab Management.
Print Catalog from the Cart.
Add ShareThis.com or AddThis.com sharing.
VAT Tax Compliance Settings.
Manual and Real-Time 3rd Party Sales Tax.
Shipping Calculation: Real-Time, Price, Weight.
Free Shipping Settings by Price and AutoShip.
Inventory and Warehouse Management.
Shipping management, 7+ Providers.
ShipStation and ShipWorks Integrations.
Integrates with any 3PL logistics provider.

Enrollment System

Customizable set of Enrollment Options.
Required or Optional Enrollment Purchase.
Required or Optional Product Purchase.
Required or Optional AutoShip Purchase.
Sponsor/Placement Validation (no orphans).
Locate sponsor by name, ID, site name, location.
Bypass Enrollment Options.
Address Verification with Google AVS API.

Genealogies

Horizontal & Vertical with pop-up Overlays.
Binary, Unilevel, and Matrix.
Full-Screen View Mode.
Unilevel Leg Volume Viewer.
Data Viewer Genealogy.
Down-line Report Generator.
Rank Count by Leg.
Leader-boards – company and personally Enrolled.
Rank History.
Rank Makers History Board – company and personally enrolled.
Spilling Management.
Genealogy Viewer Settings.
Administrator Genealogy Settings.

Role Management

Create Base Roles.
Create application Roles.
Set roles for individual Users.
Manage pages by roles.
Manage menus by roles.
Manage modules by roles.
Set roles for individual users.
View, Edit and Publish roles.
Password change settings.
Login as other user settings.
Edit Secret Questions settings.
View Secret Answer settings.
Change Management logs.

Comprehensive Report System

MarketPowerPRO Enterprise produces an extensive number of reports by periods of the day, month, year, period, or cycle.

Reports can be exported to MS Word or Excel and produced in PDF or XML format.

Accounting reports.
AutoShip reports.
Enrollment reports.
Gateway reports.
Genealogy reports.
Sales reports.
QuickBooks reports.
Abandoned Carts reports.

Loyalty Rewards System

Customers, Distributors, or both can earn settings.
Customers referring customers can earn settings.
Generated from Enrollment, Shopping Cart, AutoShip or Administrator Add Orders.
Can Be Used for Products, Taxes, or Shipping settings.
Can be set to expire or not.
Required participation time before redeeming Rewards.
Rewards removed if associated AutoShip is canceled with time settings to remove.
Set per Product or AutoShip.
Flexible settings to increase Loyalty Rewards based upon participation time settings.
Orders can be split payment or 100% Loyalty Rewards used.
Loyalty Reward orders generate no CV, partial CV or full CV.
Customers or Distributors can convert Rewards to cash.
Cash Conversation settings.
Customers or Distributors can transfer Loyalty Rewards settings.

Distributor Back Office

Replicated distributor website.
Real-time Dashboards.
Key Performance Indicators.
Personalized site name.
Contact personal sponsor.
Personalized support page.
Manage public profile.
Upload personal photo.
Manage personal profile.
Manage Social Media profiles.
Manage personal calendar.
Set default language.
Set default currency.
Update tax identifier.
Opt-out of leader boards.
Opt-out of rank maker’s board.
Opt-out of search modules.
Update login details.
Update password.
Update date of birth.
View upcoming events.
Credit cards management.
Bank accounts management.
Manage billing addresses.
Manage shipping addresses.
View communications.
Send Dashboard communications.
Newsletter subscriptions.
Contact management.
Detailed commission history.
Commission methods.
Variable genealogy settings.
Holding tank/waiting room.
Detailed order history.
Search, add or delete orders.
AutoShip management.
Real-time genealogy viewer(s).
Real-Time Leaderboards.
Real-Time Rank-makers.
View and add distributors.
View and add customers.
Add customer orders.
Add distributor orders.
Loyalty rewards history.
Party Plan management.
Training tools.
Marketing tools.
Google Analytics for traffic.
Facebook pixel integration.
Forms and Agreements.

Distributor Management

Add, view, sort, search, edit, distributor details.
Advanced search and filtering.
CSR send email communications with attachments.
CSR add notes (appendable).
Enter trouble tickets.
Manage credit cards.
Manage bank accounts.
Add orders.
Add AutoShips.
Real-time change of sponsor, enrollee, and placement.
Edit statuses and rank (vesting module).
View their genealogy.
Commission adjustment.
Order and AutoShip history.
Manage addresses.
Manage personal information.
Manage tax ID’s.
Edit username and password.
Manage roles.
Enable, Disable, Delete, Undelete.
Administrator commission adjustments.
Rank and Title Management.
Exemptions management.
Selection of commission payment methods.
Login as a distributor.

Website Management

36+ Pre-built website designs.
10+ Pre-built mobile menus.
Domain Name Server Settings.
Replicated Distributor websites.
Multi-Domain – i.e., Separate Opportunity and Retail websites.
Create and edit menus.
Link menus to pages, products, or open to new windows.
Create and edit pages.
Create and edit modules
Drag and drop content editor.
Robust HTML content editor.
400+ drag and drop editable content widgets.
Revert or restore previous page updates or changes.
Upload to the corporate image library.
Search Engine Optimization.
Iframe and external content insertion.
Internationalization setup.
Show or hide countries.
Country visibility settings.
Country Tax ID settings.
Currency management.
Currency Exchange rates.
Global search and replace.
Multiple languages
Edit multiple languages.
Recycle bin/deleted history.
Login page settings by roles.
Logout page settings by roles.
Social media sign-up and login settings.
Google AVS settings.
GDPR cookie settings.
Distributor support page settings.
User sign-up rule settings.
Age verification settings.
CAPTCHA code settings.
Email relay settings.
Maintenance mode settings.

Company Management

Company dashboard.
Key Performance Indicators.
30 Module/3rd party settings.
Global updates of the corporate profile.
Global updates of variable replacements.
Corporate logo setup.
Distributor no photo setup.
Restrict enrollment to unique email address settings.
Package and handling settings.
Global updates of variable content merge replacements.
Maximum AutoShip attempt settings.
Maximum credit card uses by a single distributor or customer.
Company mail merge.
Credit card acceptance settings.
Corporate genealogy.
View settings for genealogies.
Credit card processing setup (66+ gateways).
ACH payment processing setup (16+ gateways).
Restriction of company sponsorship and selling options.
AutoShip Behavior settings.
Shopping cart settings.
Shopping cart discount settings.
Party plan settings.
Loyalty rewards settings.
Transaction history.
Shipper details (FedEx, UPS, DHL, USPS, Australian Post, Canada Post).
Customized sign-up settings (forms, fields).
Shipping regions and methods per region.
Free shipping with AutoShip.
Premier (think Amazon Prime).
Registration settings (Distributors, Customers, Users).
Newsletter management (email and SMS).
Notifications management (email and SMS).
Calendar and events management (with Google maps).
FAQ Management.
Announcement management.

Product Management

more.Unlimited warehouses.
Add/receive inventory.
Transfer between warehouses.
Physical and digital products.
Unlimited categories and sub-categories; product naming, images, and permissions.
Unlimited products in categories and sub-categories.
Manage product brands.
Manage vendors/providers.
Measurement units.
Sales tax settings.
Assign to enrollment options.
Maximum # of purchases.
Hide after enrollment options.
Product banner generator.
Short and long descriptions.
Insert product details, images, and thumbnails.
Kit building and kit inventory.
Related product suggestions.
Product tabs management, for testimonials, benefits, rate and review, videos, and more.
Product sorting management.
Variable pricing for customers, distributors, and AutoShips.
Assign commission type, value, points, volume per product.
Schedule products to show and disappear – think holidays.
What’s New, specials, featured, coming soon and best sellers.
Set minimum order quantities per product.
Assign product attributes like size, weight, height, color.
Post out of stock, or check stock quantity notice per product.
Monitor out-of-stock situations and available stock.
Manage AutoShip settings.
Managing packaging and weight per product SKU.
Upload merchandise related PDF’s, videos, audio Podcasts, Flash presentations to the website.
Discount coupon management.
Pre-Paid Card code management.

Order Management

Invoice numbering Schema.
Advanced order searching with 17+ filters to search by.
View by payment status, shipping status, order status and order origination.
Add or remove payments.
Add or remove shipments.
Edit credit to order values.
Edit line-item products and values.
Print packing slips.
Print detailed invoices.
Orders details sent by email.
Payment history.
Track order status with the carrier.
Pending shipment management.
Pending or partial order tracking.
Shipment by order total amount.
Administrators add orders.
Administrator shipment override.
Administrator payment override.
Administrator payment and commission value override.
Refund, Return, Replace, RMA (Return Merchandise Authorization) management.

Party Plan Management

Maximum party duration.
Maximum parties per month.
Redeem rewards in the cart.
Enable/disable party codes.
Physical or online parties.
Party time-zone settings.
Email and SMS settings.
Separate party card for orders.
Distributor host party price settings.
Host and Customer discount percent settings.
Calendar date format settings.
Time display format settings.
Host rewards grid settings based on party order total including discount items, free gifts, and discounted shipping.
Customer rewards grid settings based on personal order total including discount items, free gifts, and discounted shipping.
SKU reward settings: distributor price, host price, available for party, available for discounts, available for free gifts.

Party Plan System

Physical or online parties.
Distributor party dashboard.
Host party dashboard.
View and register to attend upcoming parties (integrated with Google maps).
Request to host a party module.
Dynamic hostess rewards module.
Dynamic customer rewards module.
Distributor party calendar.
Invite a host module.
Invite party attendees.
Distributors approve or decline party requests.
View parties in process, up- coming, completed, and/or canceled.
Distributor party management.
Host party management.
Host invitation system.
View registered attendees by party.
Distributor view orders and rewards per party.
Host party order entry cart.
Host 1/2 price, free gifts, discounts, and free shipping.
Customers 1/2 price, free gifts, discounts, and free shipping.
Split shipping by party order.
Customers redeem rewards, discounts, and gifts during ordering.
Host reward and redemption history.
View sales totals by party.
View orders by party.
View rewards by party.
Email and SMS invites.
Bulk upload attendees by comma separated file (CSV)

Customer Management

Advanced search, add, edit, and delete functions.
Add, search, edit, or delete orders.
Administrator notes management.
Administrator AutoShip management.
Administrator email communications.
Support ticket management.
Roles management.
Simulate customer experience

Distributor & Customer AutoShip

AutoShip configurations available in the shopping cart.
AutoShips can contain attributes (size, color, flavor, etc.)
Customizable AutoShip naming.
Admin preset or user definable AutoShip date(s).
Upcoming AutoShip reminder notifications.
AutoShip can be tied to Loyalty Rewards system.
Multiple AutoShip dates (every X day, weeks, months, years, etc.)
Variable shipping and payment methods per AutoShip.

Communication Systems

Email relay management.
SMS management.
Newsletter management.
Notifications and Auto-responder management.
Newsletter and notification templates.
3rd party communication tools integrated.
News management.
Calendar and events management.
FAQ management.
Share with a friend feature.

Compensation Plan Management

Wizard-based configuration.
27+ rank condition settings with 100’s of configurations.
Management of spilling – left, right, strong, weak, auto-balance.
Compensation plans incl. Unilevel, Matrix, Binary, Stair-Step, Hybrid, Combo, and custom.
Multiple business and income center support.
Binary plans – 1/3 – 2/3, 50 – 50, unlimited cycles, Weak Side, or Stair Step.
Leg locking in the launch period.
20+ Binary bonus configurations.
20+ Matrix bonus configurations.
37+ Unilevel bonus configurations.
Bonus pools.
Custom bonuses available.
Minimum commission setting; pay if commissions exceed.
Commission check register.
Enrollment integration with products, AutoShip, and 3rd party vendors.
Commission period settings.
Bonus and commission processing.
Automatic creation of commission periods.
Daily, weekly, monthly, quarterly, and annual custom commissions.
Manual or automatic commission processing.
Administrator run, view, audit, close commission periods.
Administrator re-open commission periods.
Integrated with several eWallet commission providers.
Commission history reports.
Data export to QuickBooks or Excel .csv.

Sponsorship Rule Management

Company or Distributor set.
Distributor enrollment search features.
Administrator sponsor/placement change.
Holding tank/waiting room system.

Internationalization

33+ languages including Europe, Asia, Latin America, and the Middle East.
82+ currencies.
Multi-Country Website design.
Multi-Country Menus.
Multi-Country Enrollment.
Multi-Country Products.
Multi-Country Invoices.
Multi-Country Currencies.
Multi-Country SEO Data.
Multi-Country AutoShip.
Multi-Country Terms and Conditions.
International Language Modules.

Everything can be different on a country-by-country basis, including:

Website Designs.
Menus.
Forms and agreements.
Languages.
Currencies.
Currency exchange rates.
Enrollment Options.
Warehouses.
Products and Services.
AutoShips.
Invoicing and Schemas.
Sales tax.
Income tax ID’s.
Commission Values.
Payment Methods.
Payment Gateways.
Commission Payments.
Search Engine Optimization.

The 13 Questions You Should be asking

* Before Deciding on Your MLM Software Provider!

1. DEFINE YOUR CLOUD/SERVERS
Can you please define what you mean when you call yourself a cloud services provider? What exactly do you do, and where is your sweet spot in the market?

2. INFRASTRUCTURE
What is your infrastructure? Is this a highly available resource?

3. SCALABILITY
Is this scalable – and what does that mean to you? Are you limitless in your capacity and my consumption, or do I need to project my growth in any way?

4. DISKS/DRIVES
What kind of disks are being provided? And how do they compare to the existing disks you are using today? What kind of disk speeds are guaranteed?

5. BUSINESS CONTINUITY
Can you please clearly define your BC options and what is not included in your base pricing?

6. RESERVATION
Are the resources guaranteed reserved for you? Can you oversubscribe them?

7. LOCATION
Where is my data going to be located?

8. SECURITY
Is my data secure? What certifications do you have? SLA What is your SLA (Service Level Agreement)?

9. CONNECTION
How are you connected to the internet? Are you working with multiple providers? What is the peering network?

10. BANDWIDTH
Is bandwidth measured and billed or included in SaaS Pricing?

11. BACKUPS
What is your backup process? Is it included? Is it file or image-level? Do we have any control over this?

12. CONTROL
How much control do we have over our data? Do we own our data?

13. MIGRATION
What is your approach to migration? Who is responsible for migration? What is the process, and what resources do we need?

YOUR SUPPORT TEAM — MULTISOFT CORPORATION

Our Technical Support. Representatives are available 24/7 via our own global inbound contact center. MultiSoft is located in both Hemispheres, meaning a LIVE technician is always available to assist you if you need help with your MarketPowerPRO system.

Representatives will provide technical problem resolution to our customers by performing questions and answers diagnoses while guiding you through step-by-step solutions in the fastest possible time.

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